Shipping Policy

Order cut-off: 10:00 PM ET.
Processing time: 1–3 business days, Monday through Saturday.
Shipping time: 6–10business days, Monday through Friday.
Total estimated delivery time:7-14 business days

We currently ship within Canada only.

Shipping Process

After placing your order, you will receive an order-confirmation email. Once your order has been processed and dispatched, you will receive a shipping-confirmation email with tracking information.

Possible Delays

Courier delays, high order volume, weather or other circumstances outside our control can occasionally affect delivery. If your parcel has not arrived within the estimated delivery window, please allow an additional 3 business days before contacting us.

Cancellations

To request a cancellation, email support@gracesdresses.com as soon as possible. An order cannot be cancelled after it has shipped.

Damaged or Incorrect Items

If your order arrives damaged or does not match what you ordered, email support@gracesdresses.com promptly and include clear photographs of the issue.

Contact

Email: support@gracesdresses.com

We usually respond within 24–48 hours.